NETCARE 911 Aeromedical Operations

Netcare 911 Aeromedical Operations is the air ambulance arm of Netcare 911, the emergency medical service of the Netcare group in South Africa. It flies helicopters and jets to move seriously ill or injured patients.

Services

The helicopter emergency medical service runs around the clock. Helicopters respond to life threatening emergencies and also move critically ill or high risk patients between facilities. A separate jet air ambulance service handles short and long flights.

• Helicopter emergency medical service (HEMS)
• Jet air ambulance flights
• Transfers between facilities
• Flight coordination for patients in Africa and abroad

Aircraft and bases

The site says helicopters are based in Gauteng, KwaZulu-Natal and the Western Cape. All helicopter air ambulances are coordinated by a flight operations centre inside the national emergency operations centre in Sunninghill, Gauteng. The site does not list how many aircraft it flies.

Coverage area

The jets fly across Africa, to the islands around the continent, and to other countries. Trained flight coordinators handle transfers inside South Africa and from other countries into South Africa.

Facts

• Part of Netcare 911, within the Netcare group
• Flight operations centre in Sunninghill, Gauteng
• The site says all aeromedical pilots are accredited by the South African Civil Aviation Authority
• The site says air ambulances are staffed by emergency medicine trained doctors, registered nurses and paramedics
• Flights follow an international set of flight authorisation criteria

How missions are managed

The site says each mission is handled on its own merits, with close medical oversight. It also says independent specialist consultants carry out quality reviews. The aeromedical team has dedicated stations in the emergency operations centre, which acts as the central point for flight operations.