Flying Engineer
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Jet Blue Airways

JetBlue Airways is a passenger airline founded at JFK in 2000, with flight, hotel and car bundles, TrueBlue rewards and a published customer service plan.

About Jet Blue Airways

JetBlue Airways is an airline. The site says it was born at JFK in 2000. It describes itself as a global, award winning travel company. The company says it has about 40 million customers and about 1,000 daily flights.

The site lists travel packages and bundles. These include flight and hotel bundles, flight and cruise packages, car rental deals and trip activities. Customers can earn TrueBlue points and tiles on these bookings. The site also lists family vacation savings.

The company describes a customer service plan. The plan sets out what customers should expect on each trip. The site has pages on carry on bags, checked bags, travel requirements, delays and cancellations. It also lists travel insurance and flight tracking tools.

The site lists its fares and experiences. These include EvenMore, BlueFirst and Mint products. The site also has pages with stats, seat maps and features for each aircraft type. The about page says the company has custom tail fin designs and liveries.

The company describes its sustainability work and JetBlue for Good giving. It lists sponsorships and business partner programs for organizations that share its values. Those values are safety, caring, integrity, passion and fun.

The site offers an app download, an email signup and investor relations pages. Its policies include a contract of carriage and a tarmac delay plan. The help section includes a customer service plan and a search tool for answers.

Location

Greater Boston

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