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Jambojet

Low-cost airline flying across East Africa from Nairobi, Kenya

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About Jambojet

Jambojet is a Kenyan airline. It runs over 400 weekly flights across Kenya and to Uganda. The airline says it keeps a reliable schedule and good on time performance, which makes travel simple for leisure and business travelers in Kenya.

One of its main routes is Nairobi to Entebbe in Uganda, with daily flights from Nairobi JKIA. Jambojet also flies domestic routes within Kenya. Its website promotes destinations such as Lamu, where the company highlights slower days and warm sunsets.

Jambojet flies a fleet of De Havilland Dash 8-400 aircraft. The airline says the aircraft are efficient, safe and comfortable. Its fleet has 11 aircraft with an average age of 7.5 years. Each aircraft seats 78 or 82 passengers in a 2 by 2 layout. In 2019, the global aviation intelligence provider ch-aviation named the fleet the youngest in Africa.

Jambojet Cargo moves freight, and Jambojet Rewards is the airline's loyalty programme. Jambojet Groups handles group bookings. Jambojet Charters offers private flights on request, with a quote based on passenger numbers and the departure and arrival airports. Charter flights can carry up to 78 passengers and need at least 72 hours notice. Charter operations depend on approval from the relevant authorities and on airport capability.

Travelers can book online, manage their bookings and check in online before their flight. Payment methods include Visa, Mastercard, M-Pesa, Airtel Money, Equitel, American Express and PayPal. The airline also offers special assistance for expectant mothers, people with disabilities, unaccompanied minors and families with children.

Jambojet describes itself as award winning and safety first. Its website includes an awards and recognition section. Other products include Jambojet Shukrani and Jaza Pole Pole. The website also has a press room, careers pages and a sustainability page.

Jambojet Limited is the company behind the airline. Its self care pages let customers add baggage or meals, choose a seat, review a booking and request a refund. The company also runs a business partner portal for travel agencies.

Services

  • Scheduled passenger flights
  • Jambojet Cargo
  • Jambojet Charters
  • Jambojet Rewards
  • Jambojet Groups
  • Jambojet Shukrani
  • Online check-in
  • Manage booking

Location

P.O. BOX 19079-00501 Nairobi, Kenya

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