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First Flight Forwarders. logo

First Flight Forwarders.

First Flight Forwarders supports airlines at UK airports with lost property, baggage tracing, repairs and claims.

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About First Flight Forwarders.

First Flight Forwarders is an airline support company. It supports airlines that fly into the UK. The site says the company has assisted the world's airlines since 1998.

The company says it was set up to offer baggage repatriation. Over the last 20 years it has grown into a company that handles lost property and delayed baggage for airlines. The site describes the business as one of the more established firms in this part of aviation.

The site lists lost property, baggage tracing, luggage repairs, luggage replacement, claim handling and luggage repatriation as its services. Lost property uses an online system at airlinelostproperty.com. Luggage repairs use damagedluggage.com.

Baggage tracing runs through a call centre open seven days a week. The company says its tracing team searches the network to match items to their owners. Luggage replacement is available at all UK airports, with suitcases from budget to high end.

Airline claim handling uses a web-based claims portal. The company says clients can see live updates at each stage. A digital service called Scan and Go lets passengers use a QR code on a phone to report a baggage problem.

The site names Gatwick, Stansted, Luton and other UK airports as places it serves. A Trusted by section names easyJet and TUI. The site says the company has a multilingual call centre team.

The phone number is 01279 813000. A delayed luggage line is open Monday to Friday, 9am to 1pm. The site has links to a privacy policy, a cookie policy and an information security policy.

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