CrossRacer Do Brasil

CrossRacer do Brasil is an airline business partner that offers ground handling, sales agency, cargo import and security services in Brazil. The company is based in Guarulhos, in the state of São Paulo, and it also has an office in Buenos Aires, Argentina. It says it has 30 years of experience. Its aim is to be a neutral and trusted link between cargo agents and the airlines it represents.

As a general handling agent, CrossRacer works as an extension of the airline. It supports aircraft, passengers, cargo, baggage and mail. On the cargo side, staff load and unload pallets, containers and loose cargo, and they control ULDs. For imports, the company delivers cargo to the warehouse and checks it against the manifest. It reports irregularities, shortages and surplus cargo. It tells the consignee when cargo arrives and hands over the air waybills. It can also collect freight charges due on arrival and pass the payment to the airline.

For exports, staff accept air waybills, prepare the export manifest and get the units ready, whether they are ULDs or trucks. They check that customs has released the cargo and supervise cargo security. The company says it has staff qualified by IATA to accept dangerous goods, and staff qualified to accept live animals. It also handles transit cargo and official mail.

As a general sales agent, CrossRacer represents an airline in a country or region. This lets airlines cut fixed costs and focus on running their flights. The work covers marketing, sales to the whole route network, reservations, control of air waybill stock and space allocation for cargo. It also covers customer service, sales statistics, sales reports and payment to the airline. The company knows the cargo agents and consolidators in the market.

The cargo import service helps cargo agents keep their current process. They do not need to buy their own message transmission system. Security work covers services for cargo agents, cargo and mail security, airline operator security and consulting. The company also runs an airport inspection channel.

CrossRacer trains people in dangerous goods, aviation security (AVSEC) and basic air cargo. The courses are approved by IATA and ANAC. They are meant for staff in civil aviation security and air transport. The company also offers a course on the air transport of dangerous goods.

Airlines and cargo agents are its main customers. Its clients and partners include Rio Galeão, Swiss, Gol, Air Canada, Aerolineas, Edelweiss and BoA. The company says it puts service quality and ethics first in all its relations.

Services

• General handling agent (GHA)
• General sales agent (GSA)
• Cargo import (CCT)
• Full handling service
• Cargo and mail security
• Airline operator security
• Security consulting
• Airport inspection channel
• Dangerous goods training
• AVSEC courses