Concorde Travel

Concorde Travel Solutions Limited builds travel technology software. Its address is Stoneham House, 17 Scarbrook Road, Croydon, England. The site lists the phone number 020 3515 0487 and says the office is open Monday to Friday, 9:30 am to 5:30 pm.

The platform covers back office work, a front office sales system, analytics, marketing tools, a content manager, a booking platform, telephony and call centre management. The site says the system can be changed to fit each client's business.

The site lists the types of business it serves. These are bed banks, flight only sellers, tour operators, business travel firms, destination management companies and receptive operators. Travel agents can use XML feeds for tour operators, bed banks, flight consolidators and car hire.

Telephony is a main product area. The site says its telephony can cut call charges by up to 70 percent. It also says the telephony includes reporting, analytics and call recording.

The company says it has integrated over 120 suppliers into its platform. It says one feed can combine content from all of them. Other modules cover car hire, cruises, excursions, rail, package holidays, transfers and tours.

The company also offers outsourcing from an office in Manila, Philippines. The team covers call centre work, rates loading, accounting, after sales support, content management and graphic design. The site also lists franchise opportunities, an affiliate scheme and white label websites.

The site says the founder has worked in travel for over 20 years and has been writing code since age 12. The company says it studies each client's business before proposing a system. The contact page has a form and a list of office details. The site says the platform is flexible and scalable, and that modifications can be made with ease to suit each business. It also says customer data can improve conversions and margins.