AirFacts, Inc.

AirFacts, Inc. is a fare audit company for airlines. Its main product is TicketGuard, an audit tool. The site lists its head office at 7200 Wisconsin Avenue, Suite 500, in Bethesda, Maryland.

The site says AirFacts started TicketGuard in 2001. It says the company has more than 20 years of experience in the airline industry. The site describes the tool as an audit solution that keeps growing with the industry.

The products list covers fares, bookings, commissions, direct sales, taxes, proration, refunds and exchanges. Fares work looks for undercollected fares that do not match ATPCO filings. Bookings work finds excessive and manipulative bookings. Refunds work spots refund requests that do not meet requirements.

The company offers auditing by its experts. It also offers debiting, which means issuing agency debit memos in any market to recover lost revenue. Clients can get DIY tools to issue their own memos, or custom tools built to mine their own data.

The site says AirFacts has issued more than $500 million in memos and audited more than 1 billion tickets. It includes comments from Alaska Airlines and JetBlue Airways. Both comments praise the custom work and the support team.

The site says AirFacts works with industry data sources such as ATPCO, ARC and IATA. It uses open source tools, including PostgreSQL, Tomcat and Linux. The company says it is active in the open source community.

The site lists charitable work. It names Hero Dogs, which places service dogs and skilled home companions with veterans and first responders in the Washington, DC area. It also says the team has supported Kiva, a micro-loan group, since 2015. The contact page lists a phone number and a way to book a 30 minute appointment with the company's experts.