Air Link (Regional West)

Air Link is the air ambulance program of Regional West in Scottsbluff, Nebraska. The program has been part of the region since 1995. It provides critical care transport for people with serious injuries or sudden illness.

Air Link flies patients from accident scenes and between hospitals. Its teams care for patients during the crucial minutes after a traumatic injury or an acute medical condition. Flights cover both scene flights and transfers between facilities across the whole service area.

The Transfer Center at Regional West dispatches every Air Link flight. The center is staffed 24 hours a day by a highly trained group. The Transfer Center also follows each flight from start to finish.

Air Link flies a helicopter and a Pilatus PC-12 fixed wing airplane. The airplane was added in 2018. It adds versatility for moving patients faster, further, and during bad weather. A map on the program fact sheet shows the service area for both aircraft.

The program serves a five state region. The states are Nebraska, Wyoming, South Dakota, Kansas, and Colorado. Patients in this area can receive air transport whether they are at a scene or at a hospital.

Air Link is accredited by the Commission on Accreditation of Medical Transport Systems. The program goes through this review as part of its focus on safety and patient care. The commission is a nonprofit organization that works to improve the safety of medical transport services.

The mission of Air Link is to meet the healthcare and transport needs of customers in its service area. Its values are safety, respect, caring, integrity, and competence. Its vision is to be the first choice for air medical transport in the region. Requests for transfers can be made by phone or with the 24 hour dispatch form on the program page.

Services

• Scene flights
• Interfacility transport
• Critical care transport
• Helicopter transport
• Fixed wing transport
• 24 hour transfer dispatch
• Transfer requests