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AeroDarat

AeroDarat Services is a Malaysian ground handler offering passenger, ramp, lounge, load control and baggage services for airlines at key Malaysian airports.

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About AeroDarat

AeroDarat Services is a ground handling company in Malaysia. It looks after airlines and their passengers at key airports in the country. Its office is in the Flight Management Building at Kuala Lumpur International Airport in Sepang, Selangor.

The company gives some numbers on its site. It handles 260,000 flights a year and processes more than 20 million bags a year. It serves more than 40 global airlines across key airports in Malaysia.

Its services are split into above the wing and below the wing. Passenger handling covers care for unaccompanied minors and passengers with reduced mobility. It runs the Golden Lounge. A Meet and Assist service is offered for VVIPs, charter passengers and other travellers who want privacy.

Below the wing, the company offers ramp services and a Hub Control Centre. The centre is a 24 hour planning and communication team for flight turnarounds. It also provides ground support equipment, with in-house maintenance. Load control gives weight and balance data, ACARS messages and general declaration services. A mishandled luggage team uses a global tracing system. The company also lists special projects.

The company was set up on 1 September 2015 as MAB Ground Handling Services Sdn Bhd. It was the ground handling arm of Malaysia Aviation Group. It took the name AeroDarat Services Sdn Bhd on 18 January 2016. It sits in the Aviation Services pillar of the group, next to MASkargo, MAB Academy and MAB Engineering.

The office is open Monday to Friday, from 8.30 AM to 5.30 PM. The website has pages for services, the management team and accreditation.

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