Zagros Airlines

Iranian Passenger Airline & Regional Connectivity Leader

Zagros Airlines is a privately-held Iranian airline headquartered in Tehran, Iran, with its primary operations based at Mehrabad International Airport and additional hubs including Mashhad Shahid Hasheminejad International Airport. Since its founding in 2005, the airline has grown into one of Iran’s prominent scheduled passenger carriers, offering a mix of domestic flights and a selection of regional international services across the Middle East and nearby markets. Known for a diverse route network and a mixed fleet of narrow-body aircraft, Zagros Airlines plays a key role in connecting major population and business centers within Iran and beyond.

Services & Expertise

Zagros Airlines specializes in scheduled passenger transport, providing reliable flight services across key domestic destinations and a selection of international routes. The airline operates a fleet that includes Airbus A319-100, Airbus A320-200, and McDonnell Douglas MD-80 series aircraft, which are suited to short- and medium-haul operations across regional skies.

Passengers flying with Zagros Airlines can access a full range of in-flight and ground services, including online ticket booking, flight search, ticket status checking, and airport check-in options. The airline’s sales network includes multiple sales offices and contact points in cities such as Tehran, Shiraz, Isfahan, Abadan, Bushehr, and Chabahar, supporting travelers with reservations, customer service, and specialized assistance.

Zagros is also active in promoting a comfortable travel experience, with dedicated passenger services and policies tailored to specific needs such as early check-in guidance, support for disabled travelers, and clear cancellation and refund conditions available through its official platforms.

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Background & Operational History

Founded in 2005 in Abadan, Iran, Zagros Airlines rapidly expanded its footprint from a domestic network to include international destinations. The carrier’s first international route connected Tehran with Damascus, Syria, reflecting early ambitions to link Iran with broader regional markets.

Over time, Zagros Airlines bolstered its fleet with modern narrow-body aircraft and pursued strategic growth, including a memorandum of understanding with Airbus in 2017 for a prospective order of up to 28 new aircraft — a move aimed at modernizing its operations and expanding capacity, although geopolitical and economic constraints have influenced delivery and implementation.

Zagros remains a significant player in Iran’s civil aviation sector, contributing to connectivity between major Iranian hubs such as Tehran, Mashhad, Shiraz, Isfahan, and regional capitals including Istanbul, Tbilisi, and Yerevan.

Quality, Safety & Customer Commitment

Zagros Airlines operates in compliance with Iran’s civil aviation regulations, maintaining safety oversight aligned with national aviation authority standards. Its scheduled services emphasize

convenience and operational reliability, with clear guidelines for check-in times, boarding procedures, and customer support.

Travelers are advised to arrive at terminals well before departure — including allowances for passengers needing special assistance — and to review the airline’s cancellation and refund policies prior to booking. With a focus on enhancing passenger experience, Zagros progressively integrates digital tools such as online check-in, mobile flight management, and quick access to ticket status updates via its website.

For deeper analysis on airline customer service strategies and operational safety frameworks, also explore our insights on aviation risk management and passenger experience trends on The Flying Engineer.

Key Services

• Domestic Passenger Flights: Core scheduled network within Iran connecting major cities and regional centers.
• International Services: Select regional international routes linking Iran with destinations in Turkey, Georgia, Armenia, Iraq, and beyond.
• Online Booking & Passenger Support: Tools for flight search, ticket status, check-in options, and customer service assistance.
• Sales & Service Network: Customer support hubs in major cities across Iran and dedicated sales representatives.

Quick Facts

• Airline Name: Zagros Airlines
• IATA Code: ZV
• ICAO Code: IZG
• Callsign: ZAGROS
• Founded: 2005
• Headquarters: Tehran, Iran
• Hubs: Mehrabad International Airport (Tehran), Mashhad International Airport
• Fleet: Airbus A319-100, Airbus A320-200, McDonnell Douglas MD-80 series (approx. 14+ aircraft)
• Destinations: Around 23 domestic and international destinations

Contact

Phone: 98 21 4746
Email: info@zagrosairlines.com