Shaheen Airport Services

Shaheen Airport Services – Ground Handling Across Pakistan’s Major Airports

Shaheen Airport Services (SAPS) operates as a comprehensive ground handling service provider across Pakistan’s seven major commercial airports. Established in 1982, the company has delivered over 40 years of continuous operations serving both scheduled and non-scheduled airlines.

SAPS currently operates at Karachi, Islamabad, Lahore, Peshawar, Multan, Quetta, and Skardu. The company employs 1,001-5,000 staff members across these locations and provides comprehensive ground handling services including passenger handling, baggage services, cargo operations, catering coordination, and aircraft maintenance support.

Core Services & Expertise

Shaheen Airport Services provides a complete range of ground handling services that cover all airport-side operations for commercial airlines. Services include passenger and baggage handling at aircraft gates, ramp operations with ground crew support, aircraft cleaning and maintenance coordination, refueling services, flight operations and dispatch support, and cargo and mail handling with security scanning.

SAPS operates Shaheen Cargo Terminal at Islamabad Airport, one of Pakistan’s primary cargo hubs for import and export operations. The terminal is equipped with scanning machines, CCTV security systems, temperature-controlled storage for sensitive cargo, dedicated dangerous goods storage areas, and large warehouse facilities for cargo distribution.

Geographic Reach & Capabilities

SAPS operates ground handling services at seven airports across Pakistan: Karachi (headquarters), Islamabad, Lahore, Peshawar, Multan, Quetta, and Skardu. The company’s main operational complex is located at Malir Avenue in Karachi.

Shaheen Cargo Terminal at Islamabad Airport serves as a major cargo gateway for international and domestic carriers including British Airways, Saudi Arabian Airlines, Kuwait Airways, Thai Airways, Shaheen Air, and Bhoja Air. The facility supports import and export cargo operations with dedicated equipment, trained personnel, and comprehensive security protocols.

Staff across all seven locations are trained in IATA standards and international airport handling procedures. Operations support both passenger and cargo operations with 24-hour availability at major stations.

Industry Credentials & Standards

IATA Standards Compliance: SAPS operates under IATA airport handling standards, which establish international protocols for ground operations, safety procedures, and service quality. This standardization ensures airlines receive consistent service across SAPS locations aligned with international requirements.

Operational History: 40+ years of continuous operations since 1982 demonstrates sustained service delivery across Pakistan’s evolving aviation market. The company has maintained operations through various market conditions and maintained airline customer relationships over decades.

Shaheen Cargo Terminal Certification: The cargo terminal at Islamabad Airport is equipped to handle specialized cargo operations including dangerous goods, perishable cargo (cool room storage), and standard freight with proper documentation and scanning protocols.

Key Service Capabilities

• Passenger and Baggage Handling: Gate services for passenger boarding/deplaning and baggage loading/unloading operations
• Ramp Services: Aircraft movement, ground crew coordination, and aircraft positioning
• Cargo and Mail Handling: Import/export operations at seven airports, security scanning, and customs coordination
• Shaheen Cargo Terminal: Specialized facility at Islamabad for major import/export cargo operations
• Aircraft Services: Cleaning, maintenance coordination, and refueling service arrangement
• Catering Coordination: Arrangement of airline catering services at all stations
• Customized Service Packages: Full or partial ground handling tailored to individual airline requirements
• IATA Standard Operations: All services delivered under international airport handling standards
• 24-Hour Availability: Operations support at major airports for continuous airline scheduling

Quick Facts

• Founded: 1982
• Headquarters: Karachi, Sindh, Pakistan
• Service Locations: 7 airports – Karachi, Islamabad, Lahore, Peshawar, Multan, Quetta, Skardu
• Primary Services: Ground handling, passenger/baggage services, cargo operations, catering coordination, aircraft maintenance support
• Service Standards: IATA airport handling standards
• Employees: 1,001-5,000 staff across all locations
• Key Facility: Shaheen Cargo Terminal at Islamabad Airport (import/export hub)
• Operational Capability: 24-hour operations at major stations
• Operating Since: Over 40 years (established 1982)
• Service Model: Complete or customized ground handling packages

Contact Details

Address: GCF6+VPW, Cantt, Lahore, Pakistan
Phone: +92-21-34680117
Email: hosaps@saps.com.pk
Website: www.saps.com

Location