BOOK CHEAP FARE FLIGHTS PRIVATE LIMITED

Book Cheap Fare Flights Private Limited, also called BCFF, is a business process outsourcing company for the travel industry. It is based in West Delhi, New Delhi, India. The office is at House no. 33B, Kirti Nagar Industrial Area.

The founder says he has worked in travel for more than 15 years, mostly in the outsourcing sector. He started the company to give travel portals the people they need. The site says the clients are spread across the globe.

The services fall into three groups. Outbound work includes phone surveys, end to end sales and selling extra travel products. Inbound work includes helping travelers book flights and hotels, answering questions about trips and helping them find good routes. Backend work includes organising a portal database and managing its emails.

The company also lists making bookings for flights and hotels, fixing booking problems, analytics, voice and non-voice support, telemarketing, customer support and technical solutions. It also handles client calls and manages frequent flyer programs.

The about page names Nitin Khanna as chief executive, Keshav Kumar as chief technology officer and Vishal Grover as chief marketing officer. The company says its customer care team is available 24 hours a day. The phone number is 011-46636377.