Assistance Services Of The Americas

Assistance Services of the Americas, or ASA, is a medical assistance company that operates as an expert in medical assistance services across Latin America and the Caribbean. The company is based in Guadalajara, Mexico. It is considered a local company by its clinical providers in Mexico. This local status allows the company to obtain contractual benefits including preferential local rates under service agreements previously negotiated with medical facilities.

ASA has more than 25 years of experience in case management and cost containment. The company has developed a thorough cultural understanding of Latin American and Caribbean health care delivery systems. This regional expertise supports its ability to serve worldwide clients and their insured patients throughout the area.

The company currently works with more than 300 in network medical providers located within 42 countries. These relationships are supported by contracted rates that the company previously negotiated in its service agreements with facilities across the region. The broad provider network allows the company to arrange care and transport in multiple countries.

The operations team is bilingual in English and Spanish and is available 24 hours a day, 365 days a year. The case managers all have a medical background. They manage complicated cases and provide immediate assistance to patients and clients across Mexico, Latin America, and the Caribbean.

The company provides case management, cost containment, ground and air ambulance coordination, and bed allocation. The chief executive officer and medical director is an emergency physician and flight surgeon with more than 30 years of clinical and medical administration practice. The chief case manager has been with the company since 2017 and now leads and supervises the case management team.

ASA combines medical, cultural, and operational expertise to manage cases across the region. The company maintains a direct operational presence to support patients requiring medical assistance and transport coordination. It focuses on delivering immediate assistance through its onsite professional team.

Services

• Case Management
• Cost Containment
• Ground and Air Ambulance coordination
• Bed Allocation