Great American Insurance Group

BUYER BEWARE! GAIG issued a policy based solely on my inquiry for a quote. Then sent me to collections for a policy that I never even received a quote for. In order to get the quote I had to fill out an application, which was 3 pages and provided information about my horse I was wanting a quote for. That application required a signature but stated right on the application "no application will be considered if not fully completed". However, apparently, my signature on this application is "proof" that I wanted them to issue the policy, even though it just says the application will be "considered". So basically, DO NOT SIGN ANYTHING until you want the policy issued. I never received a quote back from GAIG after completing the application so I thought nothing of it. I received a letter I was being sent to collections for not paying my premium -- which I had no idea had been issued. I mailed in my email interactions showing I never even received a quote so I was not sure how I had a policy. As I didn't hear anything back I presumed it was just dismissed as an accident. However, they did send me to collections and then when I called to discuss with them they told me that signed application was me authorizing them to issue the policy. It seems absolutely absurd to me that a policy would ever be issued when I never even received a quote, nor an email back from the company. How would I agree to something I did not even know the cost of? Or what the policy was even going to cover? In comparison, the other quotes I requested all had similar application types, and did not use that application for issuing the policy -- instead they just sent the quote, which is what I expected. Luckily, I am only out $130, but this feels extremely deceitful to issue a policy based solely on an application that is required in order to even get a quote. Sharing my experience so others do not go through the same thing!

This insurance company doesn't want to treat it's consumers accordingly. The storage unit they insure want take care of my 2 stolen Harleys that was in a storage unit they protect. Because someone obviously know how to pick locks, got into my unit and stole my street glide and my harley trike that I both own, don't want to compensate. Because the locks was cut, they're trying to tell me that owe well, your lost. I'm already having a lawyer to draw up paper work for a lawsuit. CubeSmart storage in Dayton and this insurance company definitely don't want to help the victim which is me.

Do not buy their insurance, even though CubeSmart forces you to buy it. Their pamphlets DO NOT state the exclusions (a DECEPTIVE PRACTICE) that you need the most > rodents in a climate controlled building. I highly recommend you switch your insurance, and inspect all your boxes with CubeSmart. You think your stuff is well protected in a climate controlled "sealed" building, but that is where the mice want to be in Winter. Call their pamphlet number to understand your insurance, and request a refund - cause you were deceived. The OGA is CUBESMART SURE SMART PROTECTION PLAN (what a joke)! We were denied completely! Please post your experiences, and share on social media. If you are an attorney, and feel there is grounds for a class action: 1) because the exclusions are not outlined, and 2) CubeSmart requires it - please reach out to those of us deeply, emotionally and financially affected. I was able to post four pictures of 32 so far.

Zero stars. This company insures the trucking company (Ideal Transport Inc) that I hired to transport my car across the USA. I filed a claim for damage incurred on my car while in the hands of Ideal Transport, the trucking company. Deb Raiff there at GAIG was obstructive, non-responsive, and ultimately avoided me for months, while my claim was open. We went back and forth for months. After weeks of pestering Deb for answers, my claim was magically denied (unbeknownst to me) as GAIG did not deem my damage under their client (Ideal Transport) was their responsibility. Shady trucking company offered me money instead of filing a claim through Great American. I should have taken that, to avoid the terrible service received from this company. All I wanted was to get my car fixed by the people who did the damage to it. It seems as though GAIG was unwilling to do the right thing. Do not recommend to anyone.

Security is always very helpful and the dock is accommodating. Freight elevators are wonderful.