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Company Overview

Company Name: RSA Insurance Group

Headquarters: 20 Fenchurch Street, London, EC3M 3AU, UK

Website: rsagroup.com

Industry: Insurance

Sector: Aerospace/Aviation and Various Other Insurance Services

History

RSA Insurance Group, commonly referred to as RSA, boasts a rich and illustrious history in the insurance sector, dating back to its founding in 1706. Originally established as a marine insurance provider in London, the company has seen a remarkable evolution over the centuries, expanding its portfolio into diverse areas including personal, commercial, and specialized insurance services.

Throughout the 20th century, RSA embarked on a journey of international expansion, entering markets across Europe, Canada, and Asia Pacific. The company grew through organic developments and strategic acquisitions, absorbing various smaller firms to enhance its operational and geographical reach.

In recent years, RSA has made strides in improving its digital capabilities and customer service, tapping into technological innovations that resonate with the modern aerospace and aviation landscape!

Main Products or Services

RSA Insurance Group provides a dynamic range of insurance products tailored for individuals and businesses alike. Their major offerings include:

  • Personal Insurance: Covering home, motor, travel, and pet insurance tailored to individual needs. Customers can find the flexibility and coverage they require!
  • Commercial Insurance: Comprehensive solutions for businesses of all sizes, addressing property, liability, and specialty lines.
  • Aerospace and Aviation Insurance: With a formidable presence in the aerospace sector, RSA offers specialized underwriting for airlines, cargo operators, and general aviation. They provide comprehensive coverage that includes risks associated with flight operations, passenger liability, and aircraft damage, with policies tailored to different aviation sectors.
  • Specialty Insurance: Tailored insurance solutions for niche sectors like marine, energy, and environmental risks—covering unique industry challenges with finesse!

Other Services or Products

Beyond the main services, RSA Insurance Group embraces a vibrant approach to additional offerings:

  • Sustainability Initiatives: Committed to reducing their carbon footprint, RSA has embraced responsible business practices, enhancing community engagements.
  • Acquisitions: Recently, RSA’s acquisition by Intact Financial Corporation and Tryg A/S in 2021 allowed for strengthened market presence and broadened service offerings.
  • Digital Transformation: The company heavily invests in digital advancements, refining customer engagements online! This reflects a wider industry trend where traditional insurance providers merge technology with customer service.
  • Community Engagement: RSA runs programs aimed at social responsibility, fortifying its image as a conscientious corporate entity.

Conclusion

RSA Insurance Group stands tall within the insurance industry, with a history rooted in maritime coverage that grew into a comprehensive provider of varied insurance solutions. Their strong leadership and commitment to innovation position RSA as a reliable player, especially in the specialized aerospace and aviation sectors.

As RSA continues to adapt to evolving market dynamics, economic landscapes, and technological advancements, it is steadfast in pursuing growth and success. Their dedication to customer needs, alongside ongoing improvements in service offerings, underscores a proactive approach to insurance in today’s unpredictable world:

Insurance Information Institute is an excellent source for more insights on insurance trends and industry dynamics!

Location

Google Reviews

3.0
50 reviews
  • Simon Wong
    Simon Wong
    3 weeks ago

    Disgusting money grabbing company. My brother passed away and they tried to bully me into paying for the outstanding amount for a period of cover after he had passed away. These people must get a kick out of making people miserable when they are already suffering a bereavement. Never will I ever insure with this company that is so insensitive. I suggest they take him to the bailiff to recover the amount outstanding. He is buried in Hither Green cemetery.

  • Richard
    Richard
    a year ago

    93 year old Motability driver insured with RSA Royal Sun Alliance, lost control of their car; drove through the middle of my driveway wall destroying it 7 months ago. I claimed £15,500 as the entire wall needs re-building; RSA offered just £1600 to patch up the wall with new bricks which will not match the rest of the wall, as they say the remaining wall is 'Fair Wear & Tear'! Still waiting for them to pay me - the Innocent party. A bunch of crooks - steer clear of this awful company.

  • Salar Babakar
    Salar Babakar
    2 months ago

    The most unhelpful insurance Group I ever had when is come to claim they trying every thing to not paying after every thing has been proofed I took this from Clear business I will not recommend any one

  • Mo Mo
    Mo Mo
    8 months ago

    This is the second time I ever dealt with them as a Motability customer and they honestly couldn’t turn make my experience any worse. Avoid this fraudsters at all costs. Every single of their representatives over the phone will tell you something completely different and they all contradicting their previous stories. Been told to wait at home for an hour or 2 to send their mobile mechanic to fix the car, been 9 hours and no one turned up. Every time I call them, someone random pick up the phone and try to feed some rubbish and nonsense information. One representative told me they will turn up in 3 hours, I call again after an hour and the other representative told me the job has been cancelled. Then I called again and they told me there are already by my address then at the end their manager told me that non of the information that I have been given was correct. They have no sympathy whatsoever and they come across as the most heartless, careless, pathetic and all sound like a robot reading out some info from a note in front of them. Honestly, the regulators need to check this company and take this useless company down asap

  • Geoff Williams
    Geoff Williams
    4 months ago

    Don't use this company still waiting for repairs 4 months after a fire. Everything is black from the fire and they still expect us to use the room eve with a 1 & 2 year old.

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