Welcome to Safran Seats! Did you know that the average passenger flight carries around 150 people? As the demand for air travel soars, so does the need for innovative aircraft seating solutions! Safran Seats, headquartered in Plaisir, France, is at the forefront of this evolution in the aerospace industry. A proud member of the renowned Safran Group, they specialize in designing and manufacturing state-of-the-art aircraft seats and cabin equipment—with a commitment to sustainability and passenger comfort. Discover how Safran Seats is redefining air travel, one seat at a time!
About the Company
Safran Seats is a prominent leader in the aerospace industry, specializing in the design and manufacture of aircraft seating and cabin equipment. Based in
A Short History
Safran Seats has a rich heritage that is closely aligned with the evolution of the aviation industry. Though its specific founding date might not be widely documented, it became an integral part of the Safran Group, established in 2005 through the merger of Snecma and Sagem. This merger marked a significant milestone, enabling Safran to consolidate its specialized aerospace and defense operations, fostering a culture of innovation and excellence.
Main Products or Services
Leading Aircraft Seating Solutions
Safran Seats excels in providing a comprehensive range of aircraft seats and cabin equipment tailored for commercial aviation. Their flagship products include:
- Economy Class Seats: Engineered for high-density configurations, these seats prioritize passenger capacity while ensuring optimal comfort.
- Business Class Seats: Offering various premium seating alternatives, these can be easily customized to reflect airlines’ unique branding and service style.
- First Class Seats: Luxurious seating designed for maximum comfort and state-of-the-art aesthetics, ensuring an unforgettable passenger experience.
- Cabin Equipment: Beyond seating, Safran Seats manufactures critical cabin components, including galleys and lavatories, enhancing overall onboard service.
- Customization Features: The company collaborates closely with airlines, providing bespoke customization options that align with their branding requirements.
Other Services or Products
Innovative Cabin Solutions and Enhancements
In addition to its premier seating options, Safran Seats is committed to fostering innovations in cabin design and functionality. Their key services and products encompass:
- Sustainability Initiatives: Focused on eco-design, they actively work to reduce aircraft weight, enhancing fuel efficiency while adhering to strict environmental standards.
- Technological Advancements: By integrating advanced manufacturing technologies, they streamline production processes, ensuring high-quality finishes and efficiencies.
- Global Collaborations: Engaging with various airlines worldwide to develop customized solutions that prioritize passenger comfort and satisfaction.
- Research & Development: Investing in R&D to pioneer new techniques and materials that elevate cabin experiences and promote sustainability goals.
Conclusion
Safran Seats stands at the forefront of the aerospace seating industry, defined by its commitment to quality, innovation, and sustainability. With visionary leadership under Jean-Paul Alary and a strong international presence, the company is poised to adapt to the future demands of aviation. Their relentless pursuit of comfort and environmentally sustainable solutions resonates with both airlines and passengers alike, cementing their status as an industry leader.
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Stacey Reese
2 months agoI placed an order in May for 8 each of an item. Nothing referenced special order or non-cancelable and non-returnable. Nothing on the item when looked up on thier website, nothing shown on my order prior to pressing the order button, nothing on my order acknowledgement. All which are shown in the attached photo. This order showed availability 5/15, was then pushed to 7/12, it was then pushed to 7/29, was then pushed out to 8/13. I requested that this be expedited as I had been waiting so long for this product. I am now told that only 2 each will be available on 8/13 and the 6 each balance is now pushed put to mid-October. At that point I requested this be canceled. I was told NO as you can see from the attached photo. There is no record of ever being made aware of this being a special order item or that is is non cancelable and non returnable. In the attached photo you can see my order acknowledgement showing (5) available as of 5/15 (with no mention of this being a special order or non-cancelable and non-returnable). You can see it pushed to July. They didn't notify me of this change. I found it on my own by continuing to check on my order. You can see that my open order shows on thier website with the 8/13 confirmed date (for my full quantity of 8 each). This is all as of today 8/2/24. You can see from looking up the item number on thier website that there is no mention of this item being a special order or that it is non-cancelable and non-returnable. I did call the 800 # to see if I could actually speak with a person (instead of email only). I was informed by customer service on the phone that there is only customer service not a manager I can speak with but I could give them my information and order number.
Joe DiBenedetto
6 months agoAtrocious. Biggest joke of a company. On multiple occasions I have been charged a $250 AOG fee for them to pull my part ASAP, but the on-call workers won't actually answer the phone and go pull my part. They'll take your $250 and leave you without the part you need.
Ian Hoyt
6 years agoGreat team to work with! Always impressed by their incredible supply chain management.
Wes George
2 years agoNot sure if its just the customer service dept or if these folks work in the Dallas facility, but it has been impossible to get a straight answer on the status of our orders. Delivery dates get pushed back with little reasoning, parts come in expired, communication takes awhile...its strange because these guys used to be great but something happened around January where they just tanked. Not sure if they had some organizational mix ups or what but it certainly isnt working.
GLOBE AVIATION AVIATION
a year agoi don know when they will know that other country people out side of USA have to pay double customs duty and C.H.A charges if they did not ship all the shipment in under 1 airway bill i have ordered 2 items on February 06 1 item is shipped and for the balance they don't know when the other item is going to ship its worse customer service i have ever faced not expected this type of miscommunication in this type of big company