New South Wales Ambulance

My recent experience was excellent, efficient, personable, prompt and the gentlemen did not leave me until handed over completely to hospital staff. JJ and Michael from Newcastle were fantastic!

If I could rate them zero stars I would!!! Shocked at my bill of $478 for a 8k ride to from my house to the nearest hospital ,what an absolute rip! If I could breathe properly and still have the excruciating pain I'd call a uber next time and drug myself up with codiene just to save myself a few dollars. Time are tough and everything we do ,eat or touch is too expensive. What a life!

Cancelled our ambulance cover after our last experience. The "paramedics" had no idea what they were doing and spent the whole time patting our dogs and chatting to each other. I was choking on a small piece of foil (from a tablet-sheet) and eventually removed it myself. They openly admitted there was nothing they could do, and just stood and watched me choking and coughing up blood. There was no medical care at all. The actual trip to hospital took almost twice the normal travel time, because they drove at 20kph below the speedlimit the whole way. When I arrived, I was dumped with a piece of paper in the ED, and there was no handover of any kind. If my husband had driven me there, we would have been there in 10 minutes; instead, we waited 45 minutes for the ambulance (while someone on the 000 line listened to me choking and tried to stop me panicking), another 15 minutes after they arrived while they watched me try to reach into my own throat to pull the foil out, then a 25-minute ride to Bowral ED (12 minutes normally, driving at the speed limit) and absolutely no help, care or even sympathy the entire time. Just paperwork shuffling and social chit-chat between the two girls (not me, I couldn't talk because my throat was raw and I was still coughing up blood). Nine (9) months later a $568 bill arrives. How can it take 9 months to bill someone? And for what? We can give ourselves better healthcare and better emergency transport. Even a taxi would have been faster (and at $70, a great deal cheaper). I have always supported the ambulance service, but not any more.

Over $500 to take a toddler 32km to Gosford Hospital (non urgent). In these difficult financial covid times for families. Disgusting. Never again. Will call a cab. Lesson learned.

My life saver shoutout To Nathan