Delta Air Lines, headquartered in Atlanta, Georgia, is a leader in the global aviation sector, renowned for its exceptional customer service and innovative approach to air travel. Operating in more than 50 countries with a fleet exceeding 800 aircraft, Delta offers a comprehensive range of both domestic and international flights to suit a variety of travelers.
Known for its top-tier customer satisfaction, Delta provides passengers with an array of amenities, including in-flight entertainment, Wi-Fi, and spacious seating options. Its SkyMiles loyalty program, along with access to exclusive Delta Sky Club lounges, enhances the travel experience for frequent flyers seeking additional perks and rewards.
As a founding member of the SkyTeam alliance, Delta collaborates with other major global airlines, expanding its reach and providing travelers with access to a wide network of destinations across the globe.
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Carlos
3 months agoThank you Delta for the in flight snack and drink options as well as a quiet plane. Although sometimes your planes look outdated on the inside. I appreciate the Cancer awareness outfits coming from a family where cancer has presented in many over the years. It has taken several of my family members rapidly when discovered. I appreciate the Delta application and the non confusion ability of the app, along with its ability to connect with other companies such as Starbucks. Air conditioner could be a bit colder. Thank you again
Dr. Anntoinettemarie Williams
a month agoThank you, Delta & Kenny, and the Atlanta crew. Kenny, your service was superb. Happy Holidays
Jordan Palmer
a week agoDo better. This aircraft is absolutely filthy. Gum, dust and grime everywhere you look. Thought I was flying a discount airline for a second, then remembered I paid $1,200 for these seats! Let’s hope y’all take better care of the mechanical maintenance than you do the interior maintenance… jeez
C J
8 months agoMy initial experience with the call center was magnificent! The young lady helped me get everything I needed for a seamless round trip to Vegas after years of not flying. JAX INTL staff was also amazing. I encountered some issues when stopping by the “Delta - We’re Here to Help” desks in the ATL airport. Very rude females behind the two different desks I had to approach. One was talking badly about a customer who had just walked off so I knew it would not be getting off to a pleasant start. Had issues on two of my flights where the African American females would not assist me at all. Granted I wasn’t in first class but I was middle tier. They did not offer me drinks or snacks, I am assuming because I was on the window? The couple next to me, who were also African American were given the best service and free alcoholic drinks, which I thought was for 1st class only. On my flight home we were delayed due to inclement weather. When I arrived at my flight in ATL to JAX the rude desk clerk said “I am sure your flight was already changed since you are late.” Um, I was late because I wasn’t the pilot ma’am so I have no control over God creating clouds and rain or the pilot trying to get us all there in one piece (is what I was thinking but did not verbalize). After my nerves went into high gear thinking I was going to have to sit and wait for 2 hours she rudely stated, “give me your ticket.” I handed it to her and then she said “scan it and go on.” The plane was filled to capacity but my Comfort+ seat was still waiting for me. I apologized to everyone even though it wasn’t my fault but I knew they graciously waited on me to get there and that was wonderful. I wanted to give kudos to the pilots on both flights home. Even with the horrible weather it was a smooth flight. I will stick with Delta and from now on I will get the names of any staff who do not match up to the quality of service that Delta is bringing to its patrons. They have too many perks to access points, upgrade and use the app for seamless travel to let a few bad apples ruin such a great organization.
Alanna Berrios Torres
9 months agoIn the beginning it was very good, no disturbance and a pleasant trip. The attendants were very nice, giving us drinks and food. But I feel like they should handle situations more cause at the end of the flight, after we landed. A woman started cussing out another woman. They were both in the wrong, but I think the woman took the situation too seriously. She held the line to leave and the attendants didn't do anything. So I just wanted to let that out